AiOps
Gain visibility and control of your business using artificial intelligence to ensure amazing experiences for your customers and users. Matrix's user experience automation services are based on Dynatrace technology, which ensures full stack monitoring of multi-cloud / hybrid cloud environments:
- Infrastructure Management
- Application performance management
- User experience management
Dynatrace's monitoring and management platform uses a single agent to manage infrastructure, application performance, and user experience management. The next-generation end-to-end solution minimizes complexity and eliminates the “alert storm” from today's solutions.
The service is charged per management module (infrastructure, performance, and user experience), type of host, number of measurements and recording of user sessions; according to the Commercial Proposal
Infrastructure Management
Full-stack monitoring and management allows full visibility into virtualized environments, containers, and cloud technologies. It also supports public clouds like Google Cloud, AWS, and Azure, among others. It is integrated with leading standalone operations technologies such as Slack and ServiceNow. Native integration to DevOps tools such as Puppet, Chef and Gira; and Open Ingest tools such as Prometheus and Open Tracing, among others.
- Single view of the entire hybrid infrastructure: From legacy and mainframe to cloud;
- Transparent container process monitoring: DevOps / DevSecOps;
- Integrations with leading cloud providers;
- Container and Micro Services Support
Application Performance Management
Dynatrace artificial intelligence automatically maps all transactions and their dependencies, inspects application source code, and generates accurate root cause analysis in an automated and predictive manner.
- Real-time topology discovery and mapping in dynamic environments;
- Full coverage for digital experience monitoring (DEM) and application performance analysis (APM);
- Artificial Intelligence continually analyzes to find the root cause of the problem and the business impact;
User Experience Management
Allows you to follow the navigation in the company's applications, identifying bottlenecks or problems, and ensuring an incredible experience for users and customers
- Full visibility of actual user journey across multiple devices and channels;
- Identify user sessions by id to understand business impact;
- See exactly what your users access with session recording;
- Be proactive with synthetic monitoring